I do not have my electric service through OG&E but I received a recorded message supposedly from them stating "It's very important that you contact OG&E regarding your electric account as soon as possible. You may be able to avoid certain fees by contacting OG&E customer service at 272-9741 or from outside the Oklahoma City area please call 1-800-272-9741. You can access our automated system 24 hours a day to speak with a customer service representative. please call between 8 AM and 5 PM Monday through Friday..."